Privacy Policy

Effective Date: Upon Subscription starts

FixPal, as a marketplace facilitator powered by CarPal AI, prioritizes the protection of user privacy and data security. This Privacy Policy outlines how FixPal collects, uses, stores, and safeguards your information when you use our platform. By accessing or using FixPal, you agree to the terms of this Privacy Policy.

1. Information We Collect

FixPal collects and processes the following types of information:

1.1 Personal Information

• Name, email address, phone number, billing and shipping addresses, and other contact details provided during registration or checkout.

1.2 Non-Personal Information

• Device information, IP address, browser type, operating system, and browsing behavior on FixPal.

1.3 Transaction Data

• Purchase history, payment details (processed securely by third-party payment providers), and order information.

1.4 Vendor Data

• Business registration details, contact information, and product/service listings for sellers operating on FixPal.

2. How We Use Your Information

FixPal uses your information to:

• Facilitate transactions between customers and sellers.
• Provide customer and seller support.
• Enhance platform functionality and user experience.
• Communicate updates, promotions, or service changes.
• Comply with legal obligations and prevent fraudulent activities.

3. Data Sharing and Disclosure

FixPal ensures that data sharing is limited and purposeful:

3.1 With Sellers

• Necessary customer information (e.g., name, shipping address, and contact details) is shared with sellers to fulfill orders.

3.2 Third-Party Service Providers

• FixPal may engage trusted third-party services for payment processing, analytics, and platform functionality. These providers are contractually obligated to protect your information.

3.3 Legal Requirements

• FixPal may disclose information if required by law or if necessary to protect the rights, property, or safety of CarPal AI, FixPal, or users.

4. Data Protection and Security

FixPal employs advanced security measures to safeguard your information, including encryption, secure servers, and regular audits. CarPal AI, as the parent entity, implements strict access controls to ensure the integrity of its technology and data.

5. Your Privacy Rights

You have the right to:

• Access and review the personal data we hold about you.
• Request corrections or updates to your personal information.
• Request the deletion of your personal data, subject to legal obligations.
• Opt out of marketing communications at any time.

To exercise your rights, contact us at [Insert Contact Information].

6. Cookies and Tracking Technologies

FixPal uses cookies and similar technologies to enhance user experience and analyze platform performance. You can manage your cookie preferences through your browser settings.

7. Protecting CarPal AI

FixPal operates independently as a marketplace facilitator. CarPal AI’s proprietary technologies, user insights, and business data remain protected and separate from the operations of FixPal vendors. FixPal does not share any sensitive or proprietary data of CarPal AI with sellers, third parties, or users.

8. Changes to This Privacy Policy

FixPal reserves the right to update this Privacy Policy at any time. Significant changes will be communicated through the platform or via email. Continued use of FixPal constitutes acceptance of the updated terms.